At Davis Furniture Company, we understand that a smooth delivery experience is an important part of bringing quality furniture into your home. This Shipping Policy explains how we prepare, process, and deliver your order from our warehouse to your doorstep.

Our Shipping Commitment

Furniture is an important part of your living space, and we take every step to ensure your order is handled with care.

We work with reliable shipping partners to provide a dependable delivery experience while maintaining product quality throughout the transportation process.

Our shipping process is designed to:

🪑 Deliver carefully prepared furniture products safely

📦 Provide clear order updates throughout the delivery journey

🏡 Help customers receive quality pieces ready for their homes

We appreciate your patience, as larger furniture items require careful handling and secure transportation.

1. Order Processing & Shipping Fees

Each order is reviewed and prepared carefully before shipment.

Processing Time:

Please allow 2–5 business days for:

• Order confirmation
• Product preparation
• Quality inspection
• Protective packaging

During holidays, seasonal promotions, or periods of increased demand, processing times may take slightly longer.

Shipping Charges:

Shipping costs are calculated based on:

• Product size and weight
• Delivery location
• Selected shipping service

Any applicable shipping fees will be displayed before completing checkout.

2. Estimated Delivery Time

Delivery schedules may vary depending on product availability, destination, and carrier conditions.

Please note that delivery estimates are approximate and are not guaranteed arrival dates.

Factors such as weather conditions, carrier delays, holidays, and transportation circumstances may affect delivery timing.

3. Order Tracking

Once your order has been shipped, you will receive a confirmation message with tracking information when available.

Please keep in mind:

• Tracking updates may require 24–72 hours after shipment activation
• Some shipments may have limited updates while moving between carrier facilities
• Delivery progress may vary depending on the carrier network

If you have questions about your shipment, our support team will be happy to assist.

4. Delivery Information & Additional Charges

For certain deliveries, additional requirements may apply depending on your location.

Customers are responsible for any applicable:

• Local taxes
• Import charges
• Customs fees (for international orders)

Davis Furniture Company is not responsible for delays caused by customs inspections, carrier issues, or circumstances outside our reasonable control.

5. Address Changes & Order Cancellations

We begin preparing orders promptly to ensure efficient delivery.

If you need to update your shipping address or request an order cancellation, please contact us as soon as possible.

Please email:

support@davisfurniturecompany.com

Requests must be submitted before your order enters the shipping preparation stage.

Once an order has been processed or shipped, changes may no longer be possible.

6. Damaged or Missing Packages

Your satisfaction is important to us, and we want your furniture to arrive in excellent condition.

Damaged Items

If your order arrives damaged:

• Please contact us within 72 hours of delivery
• Provide photos of the product and packaging
• Our team will review the situation and assist with the next steps

Lost Packages

If the carrier confirms that your shipment has been lost during transit:

We will work with you to find an appropriate resolution.

Thank you for choosing Davis Furniture Company.

We are committed to providing quality furniture and a reliable delivery experience that helps bring comfort and style into your home.